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Frequently Asked Questions

Frequently Asked Questions

  • What time should I be there?
    • Doors open 5-10 minutes before the start of the workshop.
  • What happens if I am late?
    If more that 10-minutes later you will be asked to reschedule your workshop within 15-days of the original date - subject to availability.
  • How do you handle special requests?
    Special request - different color, night-light instead of chain...etc. need to be requested 24-hours in advance.
  • How late can I change my pattern?
    No substitutions or changes on the day of the workshop. All requests must be submittted at registration or at least 24-hours in advance of the workshop
  • When should I pick my pattern?
    Patterns should be selected upon registration.
  • When are new patterns posted
    Patterns will be posted on the 25th of each month for the upcoming month.
  • Is this workshop suitable for children?
    We recommend ages 13+ - but 8-10 year olds may be able to complete simple patterns.
  • Do you give refunds?
    No refunds are given. If there is a family emergency or serious illness we will work with you to reschedule your booking.
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